Setting up subscription billing

Recurring service agreements that bill themselves. Set it once, get paid every cycle.

Subscriptions are how you stop quoting and invoicing the same weekly-mow customer every month. You define a service once, mark it recurring, and assign it to a customer with a cadence. From then on Mowzey schedules the jobs and collects the payment on the same cycle — no extra clicks per cut.

What a subscription is in Mowzey

A subscription is a recurring service agreement tied to a price and a cadence. For example: weekly mowing at $50 a visit, or monthly fertilization at $200. When you assign one to a customer, two things happen at once:

  • Jobs get scheduled. Mowzey adds the recurring visit to the customer's route on the cadence you picked.
  • A Stripe Subscription is created on the customer's card on file, on the lawn pro's connected Stripe account. Each cycle, Stripe charges the customer automatically.

Subscriptions live on your Stripe account

Because you're the merchant of record, the Stripe Subscription is created on your connected account. You can view and manage it directly in your Stripe dashboard under Customers → [name] → Subscriptions. Mowzey's $3 platform fee is applied to each invoice the subscription generates.

Making a service recurring

1
Open Settings → Services and either pick an existing service or click New service.
2
Toggle Recurring on. A new section appears with cadence options.
3
Pick the default cadence: weekly, biweekly, or monthly. You can still override this per customer when you assign it.
4
Confirm the price. This is what gets charged on every cycle — make sure it reflects per-visit pricing for weekly / biweekly services, or the monthly total for monthly services.

Save the service. It's now available to assign as a subscription on any customer's profile.

Choosing a cadence

Pick the cadence that matches how customers think about the service:

  • Weekly: standard summer mowing. Customer is charged the visit price every week.
  • Biweekly: every-other-week mowing or shoulder-season service. Customer is charged the visit price every two weeks.
  • Monthly: fertilization, pest, or any package billed as a monthly flat. The full monthly price is charged once a month on the anniversary date.

Pro tip

Lots of lawn pros set up a "monthly mowing" subscription instead of weekly. Customer pays $200 on the 1st of every month for 4 weekly visits. Smoother cash flow, fewer line items on bank statements, and the customer doesn't see four separate charges.

What the customer sees

The customer gets a receipt email from Stripe each cycle, with your business name on the statement. They can log into their Mowzey client portal to update their card, see upcoming charges, or cancel. They don't see Mowzey's $3 platform fee as a separate line — it's included in the invoice total just like on one-off invoices.

Canceling a subscription

You can cancel any subscription from the customer's profile. Open the customer, find the subscription under Subscriptions, and click Cancel. You'll be asked whether to:

  • Cancel at period end (default) — the customer keeps their already-paid cycle, no more charges after.
  • Cancel immediately with optional prorated refund.

Canceling the subscription also stops any future recurring jobs Mowzey had scheduled. Customers can cancel themselves from the client portal at any time — you'll get an email when they do.