Updating company information

Your business name, logo, and contact details show up on every customer-facing email, quote, and invoice. Update them in Settings → Business.

Anything customers see in writing — invoices, quotes, confirmation emails, payment receipts — pulls from Settings → Business. This is separate from Settings → Profile, which only covers you as a user. Updates here apply to future documents only; past invoices and emails keep the information they had when they were sent.

Where to find business settings

Click your avatar in the bottom left of the app, choose Settings, then pick Business in the sidebar. Only owners and admins see this page. Crew members can't edit company info.

Most fields save when you click Save changes at the bottom of the form. Toggles and dropdowns (like time zone) save the moment you change them.

Business name appears in three places customers actually look at:

  • The sender name on every email Mowzey sends on your behalf (quotes, invoices, payment receipts).
  • The header of every invoice and quote PDF.
  • Stripe receipt emails, since Stripe pulls the name from your connected account.

Use the name your customers recognize. If your legal entity is "Smith Holdings LLC" but you do business as "Smith Lawn Care," put the DBA name here. The legal name stays in Stripe.

Logo is optional but worth doing. Upload a PNG or JPG, square or close to it, at least 200x200. It'll show up on invoice PDFs and as the brand image on customer-facing payment pages.

Pro tip

If you don't have a logo yet, leave it blank — the invoice template falls back to your business name in a clean text style. Don't upload a low-resolution screenshot; it'll look worse than no logo at all.

Business phone and reply-to email

Business phone is the number customers see on invoices and in the footer of every email. Use a number you actually want them to call. If you don't want personal calls, set up a Google Voice number and put that here instead.

Business email is the reply-to address on customer-facing messages. When a customer hits reply on a quote or invoice email, their response lands here. Pick an inbox someone actually monitors.

This is intentionally different from your login email. Plenty of owners use a personal Gmail to log in but want customer replies routed to a shared business inbox.

Service area and time zone

Service area is the city, region, or zip radius you serve. It feeds into a few places:

  • Route optimization, so suggested routes don't span half the state.
  • Customer-facing pages where your service area is mentioned (depending on the template).

Time zone controls how times show up everywhere in the app: scheduled job times, payout timing, "weekly payout deposited" emails, and timestamps on the activity feed. Set it to wherever your crews actually work, not where you happen to be sitting.

What changes apply to (and what they don't)

Changes here are forward-looking:

  • Every new invoice, quote, and customer email uses the current values.
  • Existing invoices and quotes keep the name, logo, phone, and email they had when they were generated. This is intentional — a past invoice that says "Smith Lawn Care" should still say "Smith Lawn Care" two years later, even if you rename the business.
  • Stripe receipts for past payments don't retroactively update either.

Renaming mid-month

If you rename your business in the middle of a billing cycle, customers will get one final email under the old name (for invoices already sent) and the next round of emails under the new name. Most owners send a one-line note to customers when the change is meaningful.